Yes, its perfectly safe. Zazou uses a secure online system through SBM to process payment details.
All items are delivered by Fedex as a trusted partner and well recognized world wide.
It’s a service designed to make online shopping safer - each time you use your credit card your identity is verified. We use SBM online secure system - the online payment gateway trusted by organisations across the region and beyond.
No - we respect your privacy and do not share your details with any third parties.
You may want to check your internet connection or simply close the window and try again.
We keep these details in your user account - these are safe and not shared with any third parties.
This shouldn't happen, but if you feel there has been a mistake do call us on 5763 3768 or write to us on sales@zazou.mu with your order number and we'll sort it out for you at the earliest.
No we don't. We use secure online system as our payment gateway and SBM as our banking partner to guarantee you world-class payment security. We respect your privacy and do not share your details with any third parties.
This shouldn't happen, however if it does take a screenshot of the error message and send it to sales@zazou.mu. If the payment has failed due to interruption of internet connection please try again or check with your credit card provider to confirm if payment has been authorised. If you are still not sure, we'll be happy to help you get it sorted over the phone 5763 3768.
You should receive your email order confirmation from us within minutes of placing your order. Or one of our team will call to confirm over the phone. If you do not hear anything, please call us on 5763 37 68 or write to us on sales@zazou.mu with your order number and we'll get back to you as soon as possible.